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Support Services

Allstar Tech delivers IT technical support services in a highly personalized and professional manner. Our services are adapted for business and our support engineers have the experience to solve the most challenging IT business issue. We focus on solving technical issues the first time you report the issues. Every support call is tracked, monitored and escalated ensuring courteous, timely, and reliable service.

Proactive Help Desk Services

The Allstar Tech Help Desk is your first point of contact for all technology integration and support services. Allstar Tech provides a full range of services including hardware repair, software application support and technical consulting.

In addition to offering onsite and telephone support, our help desk analysts can provide support electronically reducing the disruption to your work day and maximizing the mean time to repair (MTTR).

Steps to engaging our services

1. Review our service offerings including the our Virtual IT programs then call us to discuss or subscribe Allstar Tech Help Desk 800-668-0555 (in Regina call 522-7827) x: 18
   
2. Sign up!
   Simply access our online help desk and create your account. This account enables your organization with access to our online help desk system - enabling self provision IT services, submit help ticket requests, review status of open calls and access our knowledge base.